Customer Service Coordinator
Company Name:
Schneider Electric
Join Schneider Electric and power your career!
Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.
This position is accountable for processing incoming orders on a daily basis. By reviewing order content and shipment date commitments the orders are schedule for engineering, material procurement, and assembly. Software aids in schedule creation however attention to detail and accurate data entry is imperative.
Responsibilities include:
1. Sorts incoming orders and engineering drawings.
2. Schedules incoming orders (new and change orders).
3. Completes system data changes for offloading to other production facilities.
4. Prepares engineering folders and delivers completed folders to required destination.
5. Utilizes a base knowledge of SE products and their use.
6. Maintains accurate and complete documentation of customer communication and action taken. Maintains and updates profiles.
Required Competencies:
Excellent verbal and written communication skills.
Excellent interpersonal and customer relation skills.
Ability to interact with engineering and manufacturing personnel.
Excellent problem resolution skills.
Must be able to effectively utilize time to balance internal/external communication.
Preferred Competencies:
Experience working with field sales, consulting engineers, distributors, and installation contractors.
Experience working in a manufacturing environment
Prefer 0 to 2 years customer service experience. Inter-personal skills are also essential in order to maintain the strong team atmosphere that currently exists within our group.
Care. Connect. Challenge. Commit.
Our values define our company. Who we are, our customer approach, how we do business, what it's like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues; we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.
At Schneider Electric, because we value our employees, we offer a competitive benefits package that includes medical, dental and vision, matching 401(k), training and development opportunities and much more. Join Schneider Electric and together, let's make the most of your energy.
Primary Location: United States-South Carolina-Columbia
Schedule: Full-time
Unposting Date: Aug 17, 2014, 12:59:00 PM
Req ID: 001A1FEstimated Salary: $20 to $28 per hour based on qualifications.
Schneider Electric
Join Schneider Electric and power your career!
Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.
This position is accountable for processing incoming orders on a daily basis. By reviewing order content and shipment date commitments the orders are schedule for engineering, material procurement, and assembly. Software aids in schedule creation however attention to detail and accurate data entry is imperative.
Responsibilities include:
1. Sorts incoming orders and engineering drawings.
2. Schedules incoming orders (new and change orders).
3. Completes system data changes for offloading to other production facilities.
4. Prepares engineering folders and delivers completed folders to required destination.
5. Utilizes a base knowledge of SE products and their use.
6. Maintains accurate and complete documentation of customer communication and action taken. Maintains and updates profiles.
Required Competencies:
Excellent verbal and written communication skills.
Excellent interpersonal and customer relation skills.
Ability to interact with engineering and manufacturing personnel.
Excellent problem resolution skills.
Must be able to effectively utilize time to balance internal/external communication.
Preferred Competencies:
Experience working with field sales, consulting engineers, distributors, and installation contractors.
Experience working in a manufacturing environment
Prefer 0 to 2 years customer service experience. Inter-personal skills are also essential in order to maintain the strong team atmosphere that currently exists within our group.
Care. Connect. Challenge. Commit.
Our values define our company. Who we are, our customer approach, how we do business, what it's like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues; we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.
At Schneider Electric, because we value our employees, we offer a competitive benefits package that includes medical, dental and vision, matching 401(k), training and development opportunities and much more. Join Schneider Electric and together, let's make the most of your energy.
Primary Location: United States-South Carolina-Columbia
Schedule: Full-time
Unposting Date: Aug 17, 2014, 12:59:00 PM
Req ID: 001A1FEstimated Salary: $20 to $28 per hour based on qualifications.
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