Front Desk Agent 2nd Shift - US-SC-Columbia
TownePlace Suites Fort Mill at Carowinds Blvdoffers guests a seamless transition from home to hotel with comfortable accommodations, daily complimentary breakfast options and a prime location in Fort MillConvenient to both CLT International Airport and Uptown Charlotte, our hotel is located off I-77 at exit 90, Carowinds BlvdIf business overlaps into your relaxation time, catch up at a spacious workstation with an ergonomic chair in your hotel suiteCook a wholesome, healthy meal in your fully equipped kitchen featuring a refrigerator, pantry, stovetop and microwaveGet settled into your suite with a personalized closet solution by The Container Store The Townplace Suites by Marriott is hiring a 2nd shift front desk agentThe Front Desk Agent is responsible for assisting in the operation of the front desk and guest servicesMust be able to multi-task, and prioritizes with excellent follow up skills and customer serviceResponsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check outAs a Front Desk Agent your responsibilities will include:
o Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
o Assist with sales efforts in soliciting new business and in selling guestrooms, meeting spaceo Able to work through customer service related issueso Any other duties or responsibilities which might be required by a manager supporting, laundry, breakfast and some public area cleaning Requirements:
o Available on flexible shifts on Weekday, Weekends and Holidays.
o Possessing strong written and verbal communication skillso Previous hotel front desk experienceo Proficient with technology Recommended Skills Communication Multitasking Sales Workstations Customer Service Greet Guests Estimated Salary: $20 to $28 per hour based on qualifications.
o Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
o Assist with sales efforts in soliciting new business and in selling guestrooms, meeting spaceo Able to work through customer service related issueso Any other duties or responsibilities which might be required by a manager supporting, laundry, breakfast and some public area cleaning Requirements:
o Available on flexible shifts on Weekday, Weekends and Holidays.
o Possessing strong written and verbal communication skillso Previous hotel front desk experienceo Proficient with technology Recommended Skills Communication Multitasking Sales Workstations Customer Service Greet Guests Estimated Salary: $20 to $28 per hour based on qualifications.
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