Tier 2 Technical Support - Active DoD Secret Customer Service & Call Center - Columbia, SC at Geebo

Tier 2 Technical Support - Active DoD Secret

Unleash Your IT Superpowers! PRISM Seeks Tier 2 Technical Support HeroDo you thrive on solving technical puzzles and helping others conquer IT challenges? Are you a master of troubleshooting, a champion of efficiency, and a passionate advocate for smooth-running technology?If you answered yes, then PRISM wants YOU! We're seeking a dynamic and dedicated Tier 2 Technical Support Specialist to join our team.
This is your chance to make a real impact and shape the future of technology within a fast-paced, collaborative environment.
Here's what makes this role so exciting:
Tackle diverse technical challenges:
No two days are the same! You'll diagnose and resolve complex issues across various systems and applications, ensuring optimal performance and user satisfaction.
Become a technical wizard:
Dive deep into the world of Windows Active Directory, networks, servers, and desktop applications.
Master the art of steady-state support and gain valuable experience with diverse technologies.
Unleash your inner superhero:
Empower your colleagues with your expertise.
Provide guidance, troubleshoot problems, and become a trusted resource for all things technical.
Collaborate and conquer:
Join a supportive team of passionate tech professionals.
Share knowledge, brainstorm solutions, and build strong relationships while driving success together.
Make a difference:
Your work will directly impact the efficiency and productivity of our organization.
See your efforts translate into positive outcomes and feel the satisfaction of contributing to a larger mission.
Are you ready to embark on your technical hero journey? We are seeking a candidate with:
5
years of IT Help Desk experience in a Windows Active Directory environment Solid understanding of networks, servers, and desktop applications Expertise in primary systems administration and support Experience with enterprise-wide deployment techniques and patch management Proficiency with monitoring tools and maintaining system compliance Exceptional communication and problem-solving skills A passion for technology and a desire to learn and grow Active DoD Secret Clearance If you possess the skills and share our commitment to excellence, we encourage you to apply! We offer a competitive salary and benefits package, as well as the opportunity to work in a dynamic and rewarding environment.
Join PRISM and become the technical hero we're looking for!Ready to apply? Click here to submit your resume and start your technical adventure to Tier 2 Technical Support - Active DoD Secret Recommended Skills Communication Help Desk Problem Solving System Administration Technical Support Microsoft Windows Estimated Salary: $20 to $28 per hour based on qualifications.

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