Supervisory Program Specialist
The incumbent of this position serves as supervisor of the VTS motor vehicle operators & Fleet management for the Veteran Transportation Program (VTP) and reports directly to the Mobility Manager. This position is a Supervisory position within the VTS Program. VTP and will be the general Supervisor of the Veterans Transportation Service (VTS), Motor Vehicle Operators and Transportation Assistants. This is a national program overseen by the Chief, Business Office (CBO) of the Veterans Health Administration. The position will be located within the Business Office/VTS unit. The incumbent is responsible for assisting the Mobility Manager with daily operation and long-term management of the service and for assuring the service supports the demands of a quality health care environment. This position provides administrative supervision to a unit of Escorts, Transportation Assistants, and Motor Vehicle Operators. The focus is on the movement of people rather than vehicles and on the entire trip, not just one mode or another. A high degree of critical judgment is required of the incumbent in designing and assisting with the managing day-to-day operations of the VTS as to ensure unplanned, urgent and emergent patient care situations are handled appropriately by both staff and community resources. Knowledge of transportation requirements for the 46 counties in the State, in which the program operates and remain current on best practices and concepts of transportation management. Management of program operations to identify and define requirements for the use of automated systems when dispatching and routing drivers. Provide training for VTS staff on a variety of transportation management and patient related software such as Computerized Patient Record System (CPRS) and Veterans Information Systems and Technology Architecture (VISTA). Develop educational programs such as rider training materials, travel trainer program and community forums. Develop new ways to remove barriers for transportation to VA Medical Facilities. Maintain communication with appropriate local, state, and federal agencies, and private interests. Make presentations to and attend meetings of a variety of groups, cities, counties, organizations, boards, and committees with passenger transportation links to promote coordination amongst agencies. Participate in Veterans Transportation Network and Regional Transportation Coordination Councils. Supervise and manage the facility's VTS Vehicles/Fleet through direct management, maintenance and recordkeeping of vehicles operated by VTS in accordance with the VTS Guide, state and federal law, and local policies. Work Schedule:
Monday - Friday, 7:
30am - 4:
00pm, Weekends and Holidays if needed Compressed/Flexible:
Not Available Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Program Specialist/PD100230 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Examples of specialized experience include:
Skill and knowledge to use a number of software packages to extract and analyze data and develop spreadsheets and charts. Skill in using software packages such as VISTA, Microsoft Word, Microsoft Outlook, and Excel. Ability to manage an interdisciplinary team and be able to coordinate the multiple facets of an administrative program. Ability to respond to most issues independently. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's degree, equivalent graduate degree, 2 full years of progressively higher level graduate education leading to such a degree OR an LL.B or J.D. in a related field. The education demonstrates the knowledge, skills, and abilities necessary to do the work of the position and was obtained from an accredited college or university. Unofficial transcripts are required. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and graduate education as stated above. You will be rated on the following Competencies for this position:
Administration and ManagementComputer SkillsCustomer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
This position requires an average physical agility, such as standing, prolonged walking, driving and sitting. There is some bending, lifting, carrying, and stretching involved. The working environment for this position is primarily in an office setting involving everyday risks. The position does have risks of traffic accidents while on the road that require added attention and precautions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monday - Friday, 7:
30am - 4:
00pm, Weekends and Holidays if needed Compressed/Flexible:
Not Available Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Program Specialist/PD100230 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Examples of specialized experience include:
Skill and knowledge to use a number of software packages to extract and analyze data and develop spreadsheets and charts. Skill in using software packages such as VISTA, Microsoft Word, Microsoft Outlook, and Excel. Ability to manage an interdisciplinary team and be able to coordinate the multiple facets of an administrative program. Ability to respond to most issues independently. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's degree, equivalent graduate degree, 2 full years of progressively higher level graduate education leading to such a degree OR an LL.B or J.D. in a related field. The education demonstrates the knowledge, skills, and abilities necessary to do the work of the position and was obtained from an accredited college or university. Unofficial transcripts are required. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and graduate education as stated above. You will be rated on the following Competencies for this position:
Administration and ManagementComputer SkillsCustomer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
This position requires an average physical agility, such as standing, prolonged walking, driving and sitting. There is some bending, lifting, carrying, and stretching involved. The working environment for this position is primarily in an office setting involving everyday risks. The position does have risks of traffic accidents while on the road that require added attention and precautions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$52,905 to $68,777 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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