Administrative assistant

Taurean Q. Davis 901 Danbury Drive — Columbia, SC 29203 — Phone: (803) 754-0205 — Mobile: (803) 477-8440 — E-Mail: dtaurean20@yahoo.com Objective: To utilize my education and experience while providing excellent service to my employer. Experience: Teleperformance USA, Columbia, SC​August 2012 - Present •On assignment for Direct TV, Columbia, SC. •Serve as Customer Service Representative / Supervisor •Assist customers with general billing concerns. •Process payments. •Alter programming at customer’s request. •Resolve issues and provide quality assurance with exceptional customer service. •Member of the prestigious blue diamond club Staff Mark Temporary Staffing Company, Columbia, SC​March 2012 – August 2012 •On assignment at Hanson Brickyard and Belk’s Distribution, Columbia, SC. •Worked as a team member and provided continued excellent service through dedication and punctuality. •Completed all job assignments at each employer’s request within the appointed shift periods. Prologistix, Columbia, SC​April 2007 – February 2012 •On assignment at Otis Spunkmeyer, Inc., Cayce, SC, throughout college career. •Served as Third Shift Shipping SAP Operator. •Oversaw finished goods using warehouse management system. •Entered data into computer database to produce detailed labeling for stocked products. •Worked as a team member and provided continued excellent service through dedication and punctuality. United Smith and Dray Lines, Columbia, SC​March 2006 – August 2006 •Served as Appliance/Furniture Re-Locator. •Duties included furniture removal and placement from shipping container. •Moved furniture and other household items and appliances in and out of home and/or storage for placement. •Set and assembled items and appliances at desired location upon customer’s requests. Strom Thurmond Building Cafe, Columbia, SC​May 2005 – March 2006 • Served as lead Customer Service Associate. • Kept detailed daily count of all inventory. • Stocked products weekly and retrieved all funds from vending machines. • Prepared menu options daily and maintained a clean and manageable work area. • Monitored cash disbursements and receipts. • Processed payment voucher transactions. Mcdonald’s Inc, Columbia, SC June 2003—August 2004 • Grilled meat at specified temperature and time • Prepared sandwiches according to customers order and desired taste • Power washed floors and thoroughly cleaned grills • Worked as a productive and reliable team member Education •Allen University​August 2006 – April 2011 •Division of Business Administration •Bachelor of Arts – Business Management/Administration Skills • Highly skilled in SAP software • Proficient in Microsoft Office Suite, Windows XP, and Internet capabilities • Typing Speed: 40-45wpm • 5+ years in Data Entry Field

  • ID#: 83379
  • Location: Columbia, SC , 29203

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