clerical/data entry/claims processor

 

Tameika Bonner

2716 A Pleasant Ridge Drive, Columbia SC 29209  |  btameika@yahoo.com  |  

(803) 445-1185

Objective

To obtain a challenging position in a growing field that will allow me the opportunity to utilize my experience and skills.

Skills & Abilities

Proficient in Microsoft Word, Excel, Windows 8, Internet

Experience

 

CUSTOMER SERVICE SPECIALIST   VERIZON WIRELESS 

8/2014 – 11/2014

Assisted customers with billing inquiries and troubleshooting devices through inbound telecommunication.

Claims Benefit SPecialist SRC & Aetna Company

05/2001 – 4/2014

Lead Repricer and later promoted to Claims Benefit Specialist.

Responsible for training new employees on repricing procedures, resolved claim inquiries, assisted with customer service calls, processed claims for Short term benefits and Medical claims submitted. Ensured accurate and timely processing.  Maintained production standards. Knowledge of medical terminology.

Administrative Assistant to president   Allen University 

11/1997 – 5/2001

Provided administrative and clerical assistance to the President for board meetings, pre-school workshops and assisted the registrar with schedules and formatting final grades, Provided internal customer service for Faculty by ordering supplies and books needed for bookstore sales. Supervised mailroom staff in the absence of the President.  Other office duties included answering multi phone lines, maintaining petty cash, Responsible for Bookstore inventory.

assistant manager   blockbuster video (forest Drive) 

7/1995 – 11/1997

Responsible for reviewing candidates for employment (initial interview), training new employees, Supervised up to 4 CSR’s at a time, conducted monthly inventories, assisted customers with problems or issues with product, responsible for daily bookkeeping and money deposit on scheduled days. Responsible for printing daily reports and assigning work task to scheduled customer representatives for the day/night.

 

   Education

 

ALLEN UNIVERSITY,  COLUMBIA, SC   - BACHELOR OF SCIENCE  (Elementary Education)

 

FAIRFIELD CENTRAL, WINNSBORO, SC - HIGH SCHOOL DIPLOMA

 

 

  • ID#: 86368
  • Location: Columbia, SC , 29209

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