clerical/data entry/claims processor
2716 A Pleasant Ridge Drive, Columbia SC 29209 | firstname.lastname@example.org |
To obtain a challenging position in a growing field that will allow me the opportunity to utilize my experience and skills.
Skills & Abilities
Proficient in Microsoft Word, Excel, Windows 8, Internet
CUSTOMER SERVICE SPECIALIST VERIZON WIRELESS
8/2014 – 11/2014
Assisted customers with billing inquiries and troubleshooting devices through inbound telecommunication.
Claims Benefit SPecialist SRC & Aetna Company
05/2001 – 4/2014
Lead Repricer and later promoted to Claims Benefit Specialist.
Responsible for training new employees on repricing procedures, resolved claim inquiries, assisted with customer service calls, processed claims for Short term benefits and Medical claims submitted. Ensured accurate and timely processing. Maintained production standards. Knowledge of medical terminology.
Administrative Assistant to president Allen University
11/1997 – 5/2001
Provided administrative and clerical assistance to the President for board meetings, pre-school workshops and assisted the registrar with schedules and formatting final grades, Provided internal customer service for Faculty by ordering supplies and books needed for bookstore sales. Supervised mailroom staff in the absence of the President. Other office duties included answering multi phone lines, maintaining petty cash, Responsible for Bookstore inventory.
assistant manager blockbuster video (forest Drive)
7/1995 – 11/1997
Responsible for reviewing candidates for employment (initial interview), training new employees, Supervised up to 4 CSR’s at a time, conducted monthly inventories, assisted customers with problems or issues with product, responsible for daily bookkeeping and money deposit on scheduled days. Responsible for printing daily reports and assigning work task to scheduled customer representatives for the day/night.
ALLEN UNIVERSITY, COLUMBIA, SC - BACHELOR OF SCIENCE (Elementary Education)
FAIRFIELD CENTRAL, WINNSBORO, SC - HIGH SCHOOL DIPLOMA