Front Desk/Medical Technician

Georgia L. Fleming

(803) 348-7812 cell

(803) 661-9564 home

galfleming@gmail.com

 

SUMMARY OF QUALIFICATIONS & SKILLS

Competent communicator; orally and written

Knowledgeable in medical terminology and ability to code for purpose of billing and capturing workload

Ability to maintain records and data

Over 15 years of customer service operations, healthcare and management knowledge and quality assurance experience

Quality performer; ability to work independently or collectively as a team

 

WORK EXPERIENCE:

Moncrief Army Community Hospital

July 2011-Present

Fort Jackson, South Carolina

Administered routine outpatient medical treatment to patients 0-99 years of age under the direct supervision of physician, nurse or physician's assistant

Scheduled, canceled and re-scheduled patient appointments; reviewed consults; tracked no-show/cancellations

Maintained and processed outpatient and electronic medical records in accordance with HIPPA standards

Facilitated and diffused work place and patient conflict; provided customer service with winning, professional attitude

Supervisor(s): Spencer Ludlow (240) 441-3599, Hector Herrera (210) 784-9202 cell, 803-751-0798/5406 work

 

Landstuhl Regional Medical Center

January 2008-June 2011

Landstuhl, Germany

Scheduled patients for surgical preoperative and perioperative appointments

Collected and prepared specimens for analysis

Implemented and enforced safety standards to minimize and control spread of infection to patients

Provided daily administrative support including data collection and reporting, typing, copying, distribution, mail preparation and telephone calls

Supervisor: Dr. Lakeisha Henry (702) 653-3050

 

121st General/Combat Support Hospital

December 2007- December 2008

U.S. Army-Yongsan, Korea

Ensured risk management procedures (i.e., abuse prevention, harassment, equal opportunity, and infection control and safety reporting procedures; accident prevention, etc.) are followed.

Proficient in establishing and maintaining good interpersonal relationships with co-workers, patients and other staff members

Ordered office supplies and equipment

Supervisor: Shantel Boston (803) 629-4962 cell (502) 624-9725 work

 

Emergency Treatment /Healthcare Specialist

May 2001-November 2007

Fort Bragg, North Carolina

Conducted OB registration; coordinated training, initial/post-partum medical appointment and lab visits for newly expectant parents

Obtained data necessary for completion of required paperwork and treatment

Collected and prepared specimens for analysis

Obtained vital signs and patient history

Administered immunizations, wound/suture care and IV therapy

Supervisor: Walter Gould (301) 295-0593 cell (910) 263-4529 work

 

EDUCATION/TRAINING:

Healthcare Specialist Course

Basic Lifesaver Support (certified)

Emergency Medical Technician (Basic)

HIPPA

Toastmasters International, Competent Communicator

 

COMPUTER SKILLS:

PC and Macintosh Operating Systems, Microsoft Office, Outlook, SharePoint, Internet, fax, copier systems, multiple phone lines and email

  • ID#: 86485
  • Location: Columbia, SC , 29229

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