Karen L. Haygood P.O. Box 210761 ♦ Columbia ♦ South Carolina ♦ 29221 ♦Telephone: (336) 772-1362 ♦ firstname.lastname@example.org
EDUCATION: Brookstone College of Business, Greensboro, NC Major: Office Administration - Graduation Date: 3/27/2014
AWARDS RECEIVED: President’s Award ♦ Honor Roll Award ♦ Perfect Attendance Award ♦ Best Dressed Award
SKILLSOver 20 years of Administrative Assistant experience, four years of Sales experience, Expert in Customer Service, Four years of experience in Training & Development of Insurance Claims, Four years Insurance Claims Examiner, ability to multitask, Rumba AS/400 system , proficient in Microsoft Word, Excel, PowerPoint, typing skills at 55 wpm, dependable, reliable, loyal and trustworthy.
Customer Caregiver April 2015 – PresentComfort Keepers, Columbia, SCDuties include: Providing excellent care to all patients. Provide companionship, administer medicines, assist with bathing, oral hygiene, errands, activities, meal planning and preparations, light housekeeping, grooming, dressing and transportation.
Administrative Assistant/Receptionist May 2014 – November 2014USA Auto Sales, Columbia SCDuties included: Customer Service, Front End which included data entry and preparing contracts, closing deals, Accounts payable, Pulling client credit, Bank reconciliation in Quicken-Intuit, answer phones and delivering title paperwork and picking up titles from the SCDMV
Manager, June 2012 –August 2013American Flag Storage, Greensboro, NCDuties includes: Operations, handled procurement facilitation, ensured units are clean and rentable, managed part time employees, customer service, performed closings, secured contractors, account payables and receivable
*Break in employment due to time spent caring for my mother. She passed June 14, 2012.Karen L. Haygood – Page 2
Sales Manager, February 2006 – February 2010 Koury Corporation, Greensboro, NCDuties included: Marketing, Sales & Tours of hotel facilities, prepared contract agreements, scheduled events, and prepared catering orders
Administrative Support Staff, August 2004 – August 2005 North Carolina A&T State University, Greensboro, NCDuties included: Answered the Aggie Online Ask Your Questions, Mailed CD-Rom requests received via mail and online, operated multi-line switchboard, scheduled meetings, prepared correspondences, and special events.
Receptionist/Office Assistant, February 2004 –May 2004 Guilford County Information Service, Greensboro, NCDuties included: Answering phones, Account payables, procurement, filing, and data entry
Loan Processor, December1997 –October 2003 The Associates, Arlington, TXDuties included: Obtained appraisals and property reports, ordered documents, ordered supplies, accounts payable and receivable using Rumba AS/400 system, Operated multi-line switchboard, Typing correspondences, maintained cash drawer, Bank deposits, Mailed Warranty Deeds and other legal documents to County Clerks for recording. Claims Examiner II, July 1993-September 1997Governor’s Office/Division of Victim’s Assistance, Columbia, SC
Duties included: Responsible for paying all Sexual Assault and Child Physical Abuse claims for the entire State of South Carolina, provided information to provider concerning payment on claims, answered all calls regarding status of claims, trained hospital employees and providers on the proper way to bill all claims and complete all protocols.
Graduate of Brookstone College of Business in Office AdministrationAssociate/Diploma March 2014
References available upon request